1. Choose the product and the period 
  2. Mami Poppins sends you a confirmation
  3. Delivery and depost
  4. Return of the baby equipment

 

 

Step 1: Choose the product and the period

  1. Choose your favorite stroller and your planned rental period.

    Just choose your desired delivery date and send your details to Mami Poppins via our order form. Please give us a minimum of 14 days to arrange everything for you. We are more than happy to answer your questions on (over) the phone  +49-211-41 65 32 78.

Step 2: Mami Poppins sends you a confirmation

After receiving your order, we send you a confirmation email, usually within 24 hours. This confirmation includes all the relevant details like selected products, delivery date, price, etc. 

Step 3: Delivery and deposit

As soon as we have received the deposit and rental payment, we will arrange for the delivery of your  stroller (or any other baby equipment you have requested).

If you stay in Dusseldorf and rent short term, we will personally deliver the equipment to your location.

If you rent longer-term, i.e., for a minimum of 6 months, we usually deliver via the logistics services of DHL.

Step 4: Return of the baby equipment

At the end of your rental period, please use the original packaging to send the equipment back to Mami Poppins. If you are located in Dusseldorf, you can also drop off the stroller at our office.

After we have received the equipment, we’ll do a quality check and then refund the deposit if everything is in order.

 

 

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